About us

Whitebox by Shop Marketing is your partner for mystery tools, market research, consulting and training. With 30 years of experience, two renowned Upper Austrian companies, Whitebox and Shop Marketing, have joined forces to offer a wide range of services for regional and international customers as Whitebox by Shop Marketing.

From a quick store check to extensive and demanding projects, we offer a broad field of experience and strong implementation competence. Our tester network already includes more than 12,000 testers.

Our unique expertise in the field of emotional sales intelligence and years of experience with the psychological aspects of the sales process enable us to help companies sell on an emotional level and create deeper customer loyalty. We offer tailor-made solutions for your industry and your individual requirements.

Experience & competence
Tests across all industries
Testers for every situation & target group


„Through our unique synergy of testing, training, and individual coaching, we help companies increase their customer satisfaction and optimize sales on an emotional level.“

Mag. Erwin Oppermann


Advisory Board

Dedicated experts, who bring a wealth of industry knowledge and experience.

  • Mag.ª Doris Hummer

    President WKOÖ
  • Assoz. Univ. Prof. Dr. Katharina Hofer

    Johannes Kepler University Linz
  • Mag. Uwe Baco

    Insight Expert
  • FH-Prof. Mag.ª Dr. Christine Ebner

    FH OÖ, Faculty for Business & Management